Customer Corner

Message from Chairman(Shri Devinder Pal Grover)



Dear Customer,

We at Baroda U.P. Bank have always endeavored to make your banking with us a pleasant experience. We also believe that the ability of the banking industry to achieve the socio-economic objectives and in the process bringing more and more customers into its fold will ultimately depend on the satisfaction of its customers. Therefore, we have a strong belief that a satisfied customer is our ambassador in developing our business. We maintain constant consultations with our clientele through various Customer Meets, etc., to evaluate, improve and widen the range of services to customers. However, all our customers are requested to keep us informed of their experiences about the various services rendered by the Bank and feel free to send us your observations.

We look forward to share with you a mutually beneficial & perennial banking relationship.


Our Commitments

CODE OF BANK'S COMMITMENT TO CUSTOMERS - ग्राहक के लिये बैंक की प्रतिबद्धता
BANKING CODES AND STANDARDS BOARD OF INDIA
CODE OF BANK'S COMMITMENT TO MICRO AND SMALL ENTERPRISES
CHEQUE COLLECTION POLICY
GRIEVANCES REDRESSAL POLICY
SECURITY AND REPOSSESSION POLICY
Customer Service Information
Citizen Charter

Service Charges

Click for Applicable Service Charges Revised

Reserve Bank - Integrated Ombudsman Scheme, 2021


Bank Forms

S.No.
Particulars
Download
1
 Deceased Claim Form (Without Nomination)
2
 Deceased Claim Form (With Nomination)
3
 Account Opening Form
4
 Self declaration in case of no change of KYC information (Non-Individual)
5
 Consent Letter to download CKYC Detail
6
 Declaration Form for Beneficial Owner
7
 NEFT RTGS Form
8
 Re KYC Form Individual
9
 Self declaration in case of change in address (Individual)
10
 Self declaration in case of no change of KYC information (Individual)

Grievance Redressal Policy

S.No.
Download
1
 GRIEVANCES REDRESSAL POLICY